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Privacy Policy

SOULALMA PRIVACY POLICY
Effective date: November 13, 2025

Soulalma LLC (“Soulalma,” “we,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, use our services or communicate with us. It also describes your choices regarding your information. This Policy applies to anyone who visits or uses www.soulalma.com (“Site” or “Website”), books a session, submits a form or otherwise interacts with Soulalma (“User,” “you” or “your”). By using the Site or our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.

This Site is hosted by Wix. Your use of the Website may also be subject to Wix’s Privacy Policy.

Information We Collect
We may collect personal information you voluntarily provide, such as your name, email address, billing information and any details submitted through forms, scheduling tools or checkout. We may also automatically collect limited technical data such as your IP address, browser type, pages visited and device information to help us operate and improve the Site. Like most websites, the Site may use cookies or similar technologies to support functionality and improve your experience. You may adjust your browser settings to limit or disable cookies.

How We Use Information
We use the information we collect to provide and improve our services, respond to inquiries, schedule sessions, manage accounts and deliver requested content or support. We may also use information for internal recordkeeping and troubleshooting. We do not sell your personal information.

Sharing Information
We do not share your personal information with third parties except as necessary to operate the Site or provide services. Service providers, such as payment processors, receive only the information required to perform their functions and may not use your data for unrelated purposes. We may also disclose information when required to comply with law or to protect Soulalma’s rights or safety.

Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse. However, no system is completely secure. You are responsible for maintaining the confidentiality of any login credentials and limiting access to your devices. If you believe your information has been compromised, please contact us immediately.

Your Choices and Rights
You may contact us to request access to, correction of or deletion of your personal information. We will respond within a reasonable timeframe unless certain information must be retained by law. You may unsubscribe from communications at any time through the link provided in our emails or by contacting us directly.

Retention
We retain personal information only as long as necessary to provide services or fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Third-Party Services
This Site is hosted by Wix. Your use of the Site may also be subject to Wix’s privacy practices. You are encouraged to review Wix’s Privacy Policy before submitting information through the Site.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted means you accept the revised Policy.

If you have questions about this Privacy Policy, please contact us at policyops@soulalma.com.

Soulalma LLC

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