Waiver and Acknowledgement
SOULALMA WAIVER AND ACKNOWLEDGMENT
By clicking “I Agree,” I acknowledge and accept the disclosures, responsibilities, and limitations set out below. These terms govern the reflective and recreational services offered by Soulalma LLC (“Soulalma”).
Services. I understand that Soulalma provides personalized reflection experiences intended to support clarity, self-understanding, and purposeful decision-making. Depending on the package I select at checkout, services may include guided conversations, customized written Playbooks, and follow-up Headway sessions. I understand that any additional services will only be provided if both Soulalma and I confirm them in writing, including by email.
My Responsibilities. I agree to participate fully in the process and to provide accurate information about my goals, priorities, personal patterns, and any challenges relevant to the creation of my Playbook and sessions. I understand that Soulalma may rely on the accuracy of the information I provide and is not responsible for outcomes based on incomplete or inaccurate details from me. I agree to pay for the services I select at checkout and understand that certain sessions may be non-refundable under Soulalma’s Cancellation and Rescheduling Policy. If I request an onsite group session, I understand that Soulalma will only be reimbursed for travel or related expenses if I authorize them in advance and in writing.
Playbook Materials and Confidentiality. I understand that all Playbooks and customized materials created for me become my property once all fees are paid, although Soulalma retains its underlying methods, processes, and general know-how. I agree not to post or publicly distribute these materials without Soulalma’s written consent. I understand that Soulalma will keep my personal and sensitive information confidential and will use it only to provide services to me. Soulalma may disclose my information only if required by law and, when legally permitted, will notify me of any such requirement.
Waiver, Disclaimers, and Limits on Liability. I acknowledge that Soulalma does not diagnose, treat, or prevent any medical or mental condition and does not provide legal, financial, therapeutic, or medical advice. I understand that the services are reflective and recreational in nature. I accept that the value of my Playbook and sessions depends on my willingness to participate openly, identify goals, and engage with the materials between sessions. I understand that Soulalma’s total liability for any cancellation, rescheduling, or delay is limited to the fees I paid for the affected session or engagement. I agree that Soulalma is not responsible for indirect or incidental costs related to a session, including travel, lodging, meals, venue rental, or vendor expenses, whether those costs are refundable or not. To the fullest extent allowed by law, I agree that Soulalma’s total liability is limited to the amount I paid for services, and I waive the right to seek consequential damages of any kind. I also agree that Soulalma is not responsible for any harm arising from my decision to terminate services early.
Rescheduling and Cancellation Policy. I have reviewed and agree to the rescheduling and cancellation policy available here.
Termination and Force Majeure. I understand that either I or Soulalma may end this relationship with seven days’ written notice, including by email. Soulalma will be compensated for all services provided up to the date of termination. I agree that neither Soulalma nor I are responsible for delays caused by events beyond reasonable control, such as natural disasters, major internet outages, or changes in applicable law.
Governing Terms. I agree that Virginia law governs this waiver. If a dispute arises, I agree to attempt mediation in Virginia before pursuing binding arbitration in accordance with the Uniform Arbitration Act.
Final Acknowledgment. By clicking “I Agree,” I confirm that I have read, understand, and accept all of the terms above, and that these terms form the entire agreement between me and Soulalma regarding the services.
☐ I agree to all of the above terms and conditions.